Top 10 Frustrations for eBay Sellers

Top 10 Frustrations for eBay Sellers
Chris Crum | Staff Writer

An Extensive Look at the Peeves

At the beginning of the year, eBay announced some changes it was
bringing in with its new CEO John Donahoe. The changes spoke of
things like "Detailed Seller Ratings (DSR)" and "discounts for
sellers."

To some, the changes didn't sound like anything to be
concerned about, but some saw  through the plan and noticed other
phrases in there, like "removal of bad feedback for buyers" and
saw the potential for smaller businesses to be shut out. This is
a notion we are seeing proven accurate months later.

BusinessWeek took a look at some real-world examples of businesses
being affected by eBay's policy changes and the frustrations that
have plagued sellers. WebProNews has covered such frustrations in
the past as well (that also includes payment policy changes and a
boycott of the site by sellers). After scouring the Internet,
reading various articles and comments, and even contacting some
sellers first-hand, I have put together the following list of the
top ten things that sellers are frustrated with about eBay:

1. Management
2. Feedback Policy
3. Small Businesses Get Shut Out
4. Lack of Communication
5. Payment Policies
6. Fees/Lack of Profitability
7. Unwarranted Account Suspensions
8. The Buyers Themselves
9. Glitches
10. Lack of Innovation